Contact Us
Our Customer Service
Our Customer Service is open Monday to Thursday from 9:00 to 17:30 and Friday from 9:00 to 16:00 (ex Bank holidays and Public holidays)
Please contact us through: RA-JX2-KENVUEPROUK@kenvue.com
Please do not provide information that reveals any sensitive information, including adverse event (AE) / product quality complaint (PQC) information. To report AEs/PQCs, please contact us via consumer-gb@kenvue.com or phone 0808 238 9999 for prompt processing. We will use your information in accordance with our Privacy Policy to respond to your inquiries and fulfill your requests as necessary for our legitimate interest.
Adverse Events
Do you have a question or problem concerning a product?
The Adverse Events team is available to contact 24 hours a day 365 days a year.
By calling this phone number or by sending an e-mail, your information will be used in accordance with our Privacy Policy to comply with our legal obligations relating to pharmacovigilance or product quality.
Please contact us through:
0808 238 9999
Reporting forms and information can be found at https://yellowcard.mhra.gov.uk/
Product Orders
The ability to order Kenvue products will not be available on the new KenvuePro.com platform. However, you will be able to continue to order our brands using one of the options below:
Option 1 - From one of our 3 dedicated Pharmacy wholesalers
Alliance Health Customer Services team on 0330 100 0448, email customerservice@alliance-healthcare.co.uk
AAH Pharmaceuticals Customer Care team on 0344 561 8899
Phoenix Customer Services team on 0333 2074110, email csorders@phoenixmedical.co.uk
Option 2 – For those customers that have ordered from Academy + in the last year.
You can reach out to our Skills in Healthcare team kenvue.telesales@skills-in-healthcare.co.uk, quoting KenvuePro.com. To place an order, we require your name, company name, full address (including postcode), email address and telephone number. Our team will be in touch to process your order. For more information on how we process your data please visit our privacy policy.
Company Information
Kenvue UK Limited,
50-100 Holmers Farm Way, High Wycombe, HP12 4EG.
Phone: 01494 552000
Company registered No: 02175750